I strive for you to be Ultimately satisfied with your purchases.
Please keep in mind the products are made from Natural corncobs, bamboo shanks, vulcaite or acrylic stems . I spend approximately 5 hours to make one Ultimate Cob and I stand behind my products.
The Ultimate's have natural characteristics and not one is alike.
If within 7 days of receipt with your order you have a concern, please inform me immediately.
A full refund will be issued for an unused pipe only. Postal cost, shipping and handling will not be covered.
Mouth pieces are not warranted due to wear and accidental drop.
